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Repair information and guides for the iPhone 6 Plus that was released on September 19, 2014. Model: A1522, A1524

1527 Questions View all

Phone is saying support.apple.com/iPhone/restore

My phone is stuck with an image of the charger and the iTunes logo.At the top of the screen it then says support.apple.com/iPhone/restore can you help please??

Answered! View the answer I have this problem too

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Me Too! my phone is connected to pc and I've tried to update and restore with iTunes but after it extracts and tries to update windows 10 or iTunes stops talking through USB causing my phone to disconnect. And Yes I've restarted and reinstalled iTunes. Apple mobile se4rvice and the other one are both running. I just don't get it. I think windows 1903 update has messed my pc up. My HDMI only has audio no video. Internet browser causes a blue screen of death. and it will just hang up sometime. Now I don't have my phone. Please help me!! Thanks.

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I want to RESTART MY iPhone6s bc I don’t know the passcode & I’m sick of the disabled for 15 minutes, & all I have is an iPad to begin the process. Now what?!

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My iphone 7 is stuck on the apple logo

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You should start a new thread La nena. Can you give some more info? Did this happen after an update?

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did it turn on?

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8 Answers

Chosen Solution

Try getting you device out of recovery mode and see if it boots.

1.       Unplug the device from the USB cable.

2.       Hold down the sleep/wake (or Side, depending on your model) button until the iPhone turns off, then let it go.

3.       Hold it down again until the Apple logo reappears.

4.       Let go of the button and see if the device will start up.

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5 Comments:

It immediately goes to the same fault. But thankyou for your help.

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Did that Already & the phone screen said “iPhone disabled try ag in 15 minutes”

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thank you you help me

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it did not help

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I try this for many times and it didn`t work

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I hit the volume up and then volume down and then held downnthe power button until the apple logo popped up and i was good to go

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I forgot my Apple ID

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2 Comments:

call apple and ask

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Your Apple ID is your email address...perhaps it's your Apple Password that you forgot, in which case you are totally screwed.

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yes it is showing that

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no it keeps reverting to the same problem

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my iPad is stucked with connect and computer logo with a statement of support.apple.com on the top

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how can I open my iPhone 5s there s a logo of

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Help my iPhone 6s+Is stuck on the support.apple how do i fix It allready try the home and poner Botton but did notgingh

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I have the same problem with my iPhone 6 s and found out that the motherboard is broken, try to find a cheap iPhone 6S with 128gb and change the motherboard on my own, the phone is broken anyway. A dealer want 200$ to change it.

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mark mullins will be eternally grateful.
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