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Released on September 19, 2014, this 5.5" screen iPhone is the larger version of the iPhone 6.

1529 Questions View all

Phone is saying support.apple.com/iPhone/restore

My phone is stuck with an image of the charger and the iTunes logo.At the top of the screen it then says support.apple.com/iPhone/restore can you help please??

Answered! View the answer I have this problem too

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Me Too! my phone is connected to pc and I've tried to update and restore with iTunes but after it extracts and tries to update windows 10 or iTunes stops talking through USB causing my phone to disconnect. And Yes I've restarted and reinstalled iTunes. Apple mobile se4rvice and the other one are both running. I just don't get it. I think windows 1903 update has messed my pc up. My HDMI only has audio no video. Internet browser causes a blue screen of death. and it will just hang up sometime. Now I don't have my phone. Please help me!! Thanks.

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I want to RESTART MY iPhone6s bc I don’t know the passcode & I’m sick of the disabled for 15 minutes, & all I have is an iPad to begin the process. Now what?!

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My iphone 7 is stuck on the apple logo

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You should start a new thread La nena. Can you give some more info? Did this happen after an update?

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did it turn on?

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7 Answers

Chosen Solution

Try getting you device out of recovery mode and see if it boots.

1.       Unplug the device from the USB cable.

2.       Hold down the sleep/wake (or Side, depending on your model) button until the iPhone turns off, then let it go.

3.       Hold it down again until the Apple logo reappears.

4.       Let go of the button and see if the device will start up.

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It immediately goes to the same fault. But thankyou for your help.

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Did that Already & the phone screen said “iPhone disabled try ag in 15 minutes”

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thank you you help me

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it did not help

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I hit the volume up and then volume down and then held downnthe power button until the apple logo popped up and i was good to go

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I forgot my Apple ID

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call apple and ask

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yes it is showing that

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no it keeps reverting to the same problem

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my iPad is stucked with connect and computer logo with a statement of support.apple.com on the top

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how can I open my iPhone 5s there s a logo of

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mark mullins will be eternally grateful.
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