Skip to main content

Repair guides and support for the Huawei Mate 9, an Android smartphone first released in November 2016.

27 Questions View all

Phone asking for a code all of the sudden

Hi there!

On my phone, i dont use a passcode. But yesterday night, all of the sudden i see a message saying “user data is locked, please enter a PIN to unlock”. How do i still get access to my phone now? ive tried everything but nothing is working. And my phone is still locked,

any tips out there on what to do next?

how can i restore my data now, is there a way?

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Try backing it up to iTunes, erasing the phone and restoring.

Was this answer helpful?

Score 0

1 Comment:

But this is a Huawei not an iPhone, does iTunes still work then?

by

Add a comment

Add your answer

Abdullah Faris will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 9

Past 30 Days: 14

All Time: 130