Skip to main content

Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

1366 Questions View all

How do I get past the Hello screen after an update without home button

I updated my 7 Plus to iOS 13.2.3 and now I can’t get past the Hello screen. I don’t have a working home button right now, and I used AssistiveTouch but it doesn’t appear on the Hello screen. I tried rebooting the device but still getting the Hello screen. I also tried using a Mac to get into accessibility settings but I keep getting the ”iPhone could not be activated, operation timed out” error in iTunes. What do I do?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

Turn off the iPhone with power button + slider, do not reboot it. Turn on again with power button and you should be able to use touch and go through settings without the need to press power button.

Was this answer helpful?

Score 2
Add a comment

Download 3Utools, then connect your phone and will let you turn on the assistivetouch

Was this answer helpful?

Score 1
Add a comment

Add your answer

Piipperi800 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 4

Past 30 Days: 13

All Time: 1,312