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Ink cartridge carriage will not move

After replacing an ink cartridge, the carriage moved to the right and did not return. I checked "troubleshooting" and followed the steps indicated, but the condition of the carriage did not change.

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I have tried this and the cartridge carriage will not move physically. Please help!!


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It sounds like the cartridge is binding the carriage. Unplug the unit and physically move the carriage to the center. Check that you have the proper cartridge and that it firmly installed. Plug in the unit and turn it on. Please let us know what happens.

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I went to do this fix after 10 months of not using our printer here and Voila! I found a hair rubber band that had gotten lodged under the roller pins. YAY! now it works!

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Allan will be eternally grateful.
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