Skip to main content

A series of Gigabit NAS desktop drives of 1TB, 2TB, and 3TB varieties, made by WD in 2010.

8 Questions View all

does not power up and totally dead

i was using it a couple days before and everything is normal. then, when i try to plug it again on my laptop, it does not power up. not pretty sure if it is the power supply. I checked my usb cable and it seems its okay… what might be the problem?

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

Android Fix Kits

A new screen or battery is one kit away.

Shop Now

Android Fix Kits

A new screen or battery is one kit away.

Shop Now

2 Answers

Most Helpful Answer

Use this teardown to open it up and remove the hard drive:

Western Digital My Book Live Teardown

You can now try it ion a new enclosure.

External Drive Enclosures

Was this answer helpful?

Score 1
Add a comment

Make sure this isn’t a WD Ware drive. You can ID these by how new it is - Ware became a problem in 2010 and possibly a few 2009 drives. If it shows as blank in a generic enclosure, it is a Ware drive and you can’t recover the data by dumping the crappy WD USB bridge.

The problem with WD Ware is the WD PCB is needed to decrypt the drive - BUT from what I understand it doesn’t always matter where the PCB came from, as long as the model of the drives on the case match - I think the capacity can even be different but it’s better to do a 1:1 capacity match (Ex: 2TB failed with a used 2TB Live). HOWEVER, if it is unique per drive on the newer Ware drives, this can potentially invalidate the key and you will lose your data. I would try and repair the PCB if you can do so or move the chips that are known to have the keys to the donor PCB - once you have the data on another (non HW encrypted custom built!) drive, you can then reuse the drive from the bad enclosure as the key no longer matters.

Was this answer helpful?

Score 1
Add a comment

Add your answer

jopie will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 3

Past 30 Days: 38

All Time: 38