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Google's third-generation Pixel-branded smartphone, and their first "notched" phone. Comes with a 6.3" QHD+ OLED display and 64 or 128 GB of storage. Available in Nearly White, Just Black, or Not Pink.

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Bought a managed device - automatically resets

I bought a used Google Pixel 3 XL from a marketplace website. Everything seemed fine, until I started getting a notification saying “Device managed by admin - Automatically resetting soon".

When I tap on the notification, it says “Device setup keeps stopping". I checked the phone's IMEI on the online blacklist, but it doesn't classify as lost or stolen. If I try to factory reset the phone, it asks me for an "@google.com" adress.

My question is, should I be worried? Is there a way to fix this?

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2 Answers

Most Helpful Answer

It seems that the device has a MDM (Mobile Device Management) profile on it. This is what corporations use to manage their devices such as laptops, tablets, and cell phones. There are ways to bypass this.

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Do you know any of those ways?

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Not personally. I know of services that provide this, but I assume that would be considered grey-market at best.

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Hello, dear Jolly Great. Did you found any solution? I faced with a same problem and can't solve it… So sad

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Jolly Great will be eternally grateful.
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