Bought a managed device - automatically resets

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Google Pixel 3 XL

Google's third-generation Pixel-branded smartphone, and their first "notched" phone. Comes with a 6.3" QHD+ OLED display and 64 or 128 GB of storage. Available in Nearly White, Just Black, or Not Pink.

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Jolly Great @parazite39

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Posted: Sep 19, 2019

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Bought a managed device - automatically resets

I bought a used Google Pixel 3 XL from a marketplace website. Everything seemed fine, until I started getting a notification saying “Device managed by admin - Automatically resetting soon".

When I tap on the notification, it says “Device setup keeps stopping". I checked the phone's IMEI on the online blacklist, but it doesn't classify as lost or stolen. If I try to factory reset the phone, it asks me for an "@google.com" adress.

My question is, should I be worried? Is there a way to fix this?

Answer this question I have this problem too

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2 Answers

Raj Shukla @raj_shukla Rep: 307 3 · Answer 1 · 2019-09-19T05:07:22-07:00

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Raj Shukla @raj_shukla

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Posted: Sep 19, 2019

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It seems that the device has a MDM (Mobile Device Management) profile on it. This is what corporations use to manage their devices such as laptops, tablets, and cell phones. There are ways to bypass this.

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Do you know any of those ways?

Sep 19, 2019 by Jolly Great

Not personally. I know of services that provide this, but I assume that would be considered grey-market at best.

Sep 19, 2019 by Raj Shukla

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