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Guides for coffee maker from the manufacturer Breville.

39 Questions View all

Not grinidng all beans

The grinder will grind some of the beans then is makes a loud noise, and a large amount of nearly whole beans is dumped in the filter.

Very expensive machine to be faced with such problems !!

HELP!

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Have you checked your Owner Manual or manufacturer's web site for information?

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I have followed the instructions in the manual, and have been unable to reach anyone at Breville on hold for almost an hour!

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Can you give us your exact model as they have a few different ones. If you have an all-in-one coffee maker let us know that too!

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BOC650855

serial number 181337787USC

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@Ann Schrot If you reply to a particular participant then you need to use Reply rather than Comment. The Reply doesn't appear until you hover your mouse over the comment you are replying to (why do they have it like that....I haven't the foggiest but it is extremly annoying). If the Reply function is not used then whoever you are replying to receive no notifications that you have replied to them. :-)

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1 Answer

Most Helpful Answer

If your grinder is making an exceptionally loud noise when engaged and no coffee is coming out there may be a couple of reasons for this.

  • There may be a foreign object in the grinder such as an overly hard bean or a stone.
  • Remove the bean hopper.
  • Open the swing-out door.
  • Unplug the coffee maker.
  • Clean out around the upper burr and remove it.
  • Using the small grinder cleaning brush, brush out anything that may be around the lower burr.
  • Using the same small grinder cleaning brush, brush out anything that may be around the grinder chute opening.
  • Close the swing-out door.
  • Empty the bean hopper into a container and ensure that there are no foreign items blocking the holes along the bottom.
  • Replace the bean hopper.
  • Refill with the beans.
  • Plug the unit back in and try grinding again.
  • There may have been water in the grinder.
  • If no foreign objects are found, water may have gotten into the grinder and is clogging it.
  • Remove the bean hopper.
  • Open the swing-out door.
  • Unplug the coffee maker.
  • Clean out around the upper burr and remove it.
  • Using the small grinder cleaning brush, brush out anything that may be around the lower burr.
  • Using the same small grinder cleaning brush, brush out anything that may be around the grinder chute opening.
  • If any moisture is detected, either on the brush, on the burrs or in the grinds that were removed, drying will need to take place.
  • Empty the bean hopper, and set it to the side, upside down, and turn the hopper lock to the locked position.
  • Set the upper burr to the side on a cloth or paper towel.
  • Leave the swing-out door open.
  • Allow the machine to air dry for 24 hours.
  • Reassemble, add in the beans, and try grinding again.

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