Skip to main content

4-inch iPhone released in March 2016 with similar hardware specifications to the 6s. Available in Silver, Space Grey, Gold, or Rose Gold with 16/64 GB storage options. Model A1662 and A1723.

973 Questions View all

I can text and receive messages, but I can’t call or receive calls

Everything else works fine, my phone number is still the same, I can text and receive messages, but I’m unable to call and receive calls.

Answer this question I have this problem too

Is this a good question?

Score 2


I called my carrier and they just pushed a button and activated it. Thanks for the help!


Add a comment

2 Answers

Which service provider do you have? Have you taken the SIM card out and blown on it and the slot,then reinserted it?

Have you reset network settings in your iPhone?(settings,general,reset,reset network settings)? Have you tried the SIM card in another phone to see if calling works on the other phone?….if so,what were the results? You can also try your family members SIM card in your phone to see what happens.

Is your iPhone up to date?

If you’ve already tried the above,you can always try to factory reset the iPhone and setup as new to see if it works again. If you do this,back it up first!!!! I repeat,BACK IT UP FIRST to iTunes. If this still doesn’t solve it,It’s most likely going to be hardware related.

Network resetting resets WiFi passwords and network cache files. It can solve glitches with WiFi and cellular problems,including calls. Factory resetting it will erase everything,but can solve software glitches in the file system.

Honestly,I’d try the SIM card suggestions first,and network reset. The factory erase reset is a last resort…

Was this answer helpful?

Score 0
Add a comment

maybe your provider network is not working. That is what is happening with me

Was this answer helpful?

Score 0
Add a comment

Add your answer

Cooper Helton will be eternally grateful.
View Statistics:

Past 24 Hours: 28

Past 7 Days: 173

Past 30 Days: 951

All Time: 26,852