Rep: 85
2
2
My wand is not sucking. I took the hose completely off and it appears that the connecting hose at the base where the wand hose connects at the base. I have checked all hoses and the wand, there is not any blockages.
Is this a good question?
Rep: 17k
17
6
37
If your vacuum cleaner loses suction from its nozzle or hose, see the Dyson Ball Animal Has Loss Of Suction In Hose problem page for possible causes and solutions.
Was this answer helpful?
I have taken my entire Dyson apart and cleaned it. When trying to use the hose it cinches up quickly like an accordion and will not suck. You can hear it close off air from sucking. There are no holes or signs of damage. Any ideas? I have tried all of the steps 1-5. The vacuum itself works fine
I have the exact same issue. Brand new! UGH
Same!!!! I’m so annoyed with this. I want to use the wand but can’t. It vacuums just can’t use the hose
I have had this since third month of owning it. Piece of crap
Has anyone found any cure for this? I have only used mine a handful of times and am having this exact same issue. Makes no sense at all. There is suction to the end of the pipe but as soon as you put any of the nozzles on the end there is no suction!
Rep: 13
1
Had this ever been fixed?
I am having the same problem.
Nothing is clogged up - - I don’t know why wand is not working!
Steve
Was this answer helpful?
I had the exact same problem for months when I only had had the vacuum a few months. I was so angry because there did not appear to be a clog anywhere. I happened to look down the plastic handle that pops off and I noticed when I looked through it what I saw was slightly distorted. I had vacuumed up a clear plastic cap, about 3/4" round. The exact size of the inside diameter of the handle. It was a cap to a woman's pump hair spray. I got a hanger and pushed it out and the handtool hose works fine now.
Thanks. I had the same experience. I check and double checked and “Everything’s fine” until I looked down the extension tube and saw no light at the end of the tunnel. After I found a narrow stick (broom handle is too big for the inserted end), out popped a plastic piece and a collection of shredded paper that was packed into a dense puck. Vacuums like a dream.
Thank you, thank you!!! Same thing here! Took off the wand, looked down it and an obstruction!! Cleared this out and worked like a charm!!!
Past 24 Hours: 8
Past 7 Days: 60
Past 30 Days: 376
All Time: 11,255
3 Comments
I’ve been experiencing the same problem. The vacuum works fine but I have no suction at all in the tube. It sounds like something is engaging to cause the suction to shut off almost instantaneously when I switch over to use the hose, There are no clogs. No other issues. I’m frustrated. I feel like this is an expensive product to not perform correctly and no real information to troubleshoot this exact issue.
by Lynda Beck
My problem is the same.
by Janet Thompsen
Ok so I never thought it was clogged. Took the whole thing apart 10 times. I was ready to buy a new vacuum. I removed the hose and ran water through it. No leaks. I pulled the that wand off you can't see in it but I decided to run hot water through it and I tapped it in the sink. I gigantic clog of hair and leaves of all things came out. You can't see in that,, who knew.., problem solved
by sarah staats