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The Xbox One Wireless Controller 1697 was released in 2015 and replaced the 1537 controller and fixes some of the problems found on Model 1537 controllers. The Model 1697 controller includes an integrated 3.5mm headset jack, which allows compatibility with most 3rd party headsets without an adapter. This controller has been discontinued and replaced by the Model 1708 controller.

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My xbox one controller wont connect to my pc via usb

I connect my xbox one controller via usb and suddenly i don’t feel the vibrate when i plug it in, i checked the usb plug in and it was completely fine the usb cable is working also just working just fine, any suggestion why this happens?

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If you’re running Win7/8.1, the driver situation is hot garbage at best if you want to be generous about it. Since these accessories weren’t added after the fact in Win10, it actually works somewhat reliably. It’s a well known problem with pre-Win10 systems.

The fix to this is to go into Device Manager and remove the controller and driver to start fresh. Refer to this guide to reinstall the drivers after removing them from the system. If it happens again, you will need to do this procedure again.


Since the drivers didn’t fix the problem, I would question the USB cable you are using. If you are using a generic retail cable, most of these are poorly made and tend to fail. Get a quality cable from Anker and try that to see if it helps. If it does not, you may have an issue with the bottom motherboard. You’ll need to find a 1967 board if you choose to do the repair as there are a few differences between the boards I’ve personally noticed you can’t ignore and you HAVE to buy this used as it is a PCB and Microsoft does not sell parts. A donor may be the only economical way to get it as well. I don't recommend repairing these anyone since the 1708 has been out for a few years and fixed most of the part quality issues with the 1537/1697, but it can be done if you want to try and salvage this one.

If you are using a Play and Charge cable, these block out the 3.3V signal if you do not have a battery installed, and only allow the 5V signal to pass through without one installed. You will need a battery in the controller to use these to even have a chance since the 3.3V signal is critical and this is what they block with this cable.

Xbox One Wireless Controller Model 1537 Bottom Motherboard Image


Xbox One Wireless Controller Bottom Motherboard Replacement



10 - 15 minutes

Xbox One Wireless Receiver Image


How to install the Xbox One Wireless Receiver 1713 on Windows 7 and Windows 8/8.1


Very easy

30 minutes

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I have done this multiple times, so I don't think the drivers are the problem.


See my update. I usually end up finding out the drivers failed in typical fashion with these controllers.


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