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Third generation Surface Pro tablet, released June 20, 2014.

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Surface Pro 3 Not booting from Recovery USB

Hey guys, Im in need of some assistance. I have a Surface Pro 3 that I was trying to reset using the recovery USB I created. I know the USB works because I used it to reset an identical Surface Pro 3 with the same Bios settings as this one.

When I boot from the USB on this particular Pro 3, it comes up with a Surface Screen with the spinning icon, than goes right to a black screen. In this black screen, the keyboard lights up when I press a key and the backlight is on, but there is nothing on the screen.

The only thing I have been able to boot from is an ubuntu USB. I tried the microsoft disk erase tool and that had the same black screen problem.

I am so lost and would appreciate some help, Thanks!

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1 Answer

I can only assume something is corrupted on your USB stick. If you want to install a fresh copy of Win 10 via USB, then just google “Windows 10 iso”, and go to the first site in the list and choose “Download tool now” and it will let you create a USB install stick.

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