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Repair guides and support for Android-based smartphones in Samsung's Galaxy Note series.

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Stuck on samsung screen (dont wanna lose my data)

Hi so my phone is stuck on the samsung screen but I dont want to reset it to a point that I lose my data like my photos etc. Please help?

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2 Answers

Hi @Kadi,

There are some troubleshooting that you can try out.

  1. Start with a soft reset/Power cycle
  2. Try a battery pull
  3. Start out by playing with Safe Mode
  4. Try out recovery software if file lost did happen .

Hope this info helps.

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Hi @Kadi,

There are some troubleshooting that you can try out.

  1. Start with a soft reset/Power cycle
  2. Try a battery pull
  3. Start out by playing with Safe Mode
  4. Try out recovery software if file lost did happen .

Hope this info helps.

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Kadi will be eternally grateful.
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