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Memory not be able to be accested

I am trying down laod from yoytube red and they are saying to free up space but there is more enough for the videos. (It's cheap phone the I just got for music)

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1)mate6 version 7.0 ( on box xgody 5.0)

2)Yes

3)Yes

4)SD card 892 MD used. 50 md free

What I added 0 MD used. 29.71 free it

I also tried restarting my phone takeing out and puting back in the card and that has done nothing. And it can only go in one way so that's not the problem. I know it could just be a cheap phone

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Hi,

What is the make and model number of the phone?

Have you got an SD Card inserted and “mounted” in the phone to give you more storage capacity?

Check in Settings > Storage to see if there is an option to enable the SD card as the "default write disk"

By default Android downloads to the phone's internal storage (not the SD card) and this may not be enough.

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Hi,

What capacity SD Card is installed?

Don't understand when you say MD, usually it is GB (or MB) . Also if it is MB then 942MB is not a large capacity card. as it is most probably only 1GB.

Can't find any info on an Xgody phone so I don't know what the maximum capacity SD card is that can be installed. You could always try a 16GB card and see if that works and helps

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I miss splelled it is mb. I will get a larger card thanks for the help. :)

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