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A television game console produced by Sony Computer Entertainment; the PlayStation 4 Slim (CUH-2000 Series) is a thinner replacement model for the original PS4. Announced September 7, 2016.

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Why wont it read any disk

I have the Ps4 Call Of Duty WWII Edition model cuh-2115b. It all the sudden will not read any disk. Games, dvd, or blue ray. When i put one in it say unrecognized disk. What is the problem?

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1 Answer

Try rebuilding the PS4 database. Power off the system, hold the power button to boot it again until you hear a second beep. Plug in your controller through USB, and select option 5 (rebuild database).

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7 Comments:

I havent tried this yet but iam going to but i wantes to ask what does this exactly do?

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Essentially checks system file integrity (which is probably the source of the problem), and runs a defrag on the internal HDD.

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Okay thank you. I just did it. It said it could take up to a few hrs to complete

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Haha..it def didnt take that long BUT it did not work. Still says unrecognized disc

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Your next best options are probably to try cleaning the laser, resetting the ps4, and sending it in to sony if those don't work.

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