Fix Your Stuff Community Store

Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

3530 Questions View all

Options

Screen Broken, phone still on, how to save the data?

Hi,

my Girlfriend just dropped her Iphone 5s and the screen is dead, the phone is still on and it vibrates when switching the mute switch. What is the safest way to backup her data as we can not unlock it? Her current laptop hasn’t been connected to the phone via iTunes before.

Thanks in Advance!

Also: Merry Christmas everyone!

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

You’ll need to either check for a iCloud backup if they have signed into iCloud on that iPhone otherwise get the screen replaced.

Was this answer helpful?

Yes No
Score 2
Add a comment

Add your answer

lukasw will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 30