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With the HP Chromebook running lightning-fast Chrome OS, the best of Google is at hand on a colorfully sleek and stylish notebook.

19 Questions View all

Chrome is totally frozen, and Shift + Esc does not work. Unfreeze?

I cannot unfreeze Chrome on HP Chromebook. No keys do anything, and no cursor or trackpad function is working. How do I reboot it?

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2 Answers

Most Helpful Answer

Try this first…

https://www.schooledintech.com/how-to-fo...

You have not indicated if the power button works or not. Try holding that down to power off. If that doesn’t work you may have to fully discharge the battery to power off… You can then recharge for a while and then power back up. If this recurs you may have bad hardware somewhere like failing RAM chip or something.

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Try ESC - RELOAD - POWER

press CTRL - D

press ENTER

press ESC

Your data might be erased, but might not

Try and let me know

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Comments:

Actually, I sort of fixed it. I just let the laptop run in its loop unplugged from the AC outlet and let the battery run down to zero. I was able to reboot the computer when I repowered it.

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Sean Foley will be eternally grateful.
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