Why won’t my iPhone connect to 4G?
I am working on a customer’s iPhone 7 Plus. The issue: it will connect to WiFi without any problem, but when you leave WiFi and transition to 4G the 4G will not work. It will work however after you turn off and on the iPhone.
I hard reset, and reset network setting, updated the software, and had it working for one day and she is now having the same issue.
What is my next step? She uses Tracfone Wireless. Should she call them? Could it be a hardware issue?
thanks
Is this a good question?