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Released May 2012, identified by model number J2011-03-US.

45 Questions View all

Why won’t it work with out being plugged in, It’s supposed to be wirel

As long as it’s plugged into the mini USB port it will play Bluetooth,sync to my computer or phone, however when there no power source, it’s completely dead ( even though I’ve charged it overnight ) and nothing I’ve tried helps!!!

What am I doing wrong?

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changed my battery now and still didnt fix the problem.. Im going to leave it over night and see if it helps ..


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Hi @zebra246 ,

If it works when plugged in but not when on the battery only, then there may be a problem with the battery.

It may be failing and needs to be replaced. Even rechargeable batteries have a lifespan

Here’s a link to the ifixit Jawbone Big Jambox Battery Replacement guide, which may be of some help.

Replacement batteries are available online. Just search online for Jawbone Big Jambox battery to get results for suppliers.

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Sounds like the battery has died which is a common issue with these speakers. Here’s the IFIXIT guide to get to it Jawbone Big Jambox Battery Replacement.

I can’t speak for this company but they have both the XL version battery: Jawbone Big Jambox 3400mAh Replacement Battery and the standard size: Jawbone Big Jambox 2600mAh Replacement Battery

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Susan Gebeloff will be eternally grateful.
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