Introduction

This guide outlines the steps to remove and replace the battery in Big Jambox. Guide includes gaining access to the auxiliary board to unplug battery.

Image 1/1: Due to interior clips holding the end caps in place, use caution when applying force.
  • Remove both end caps by putting a plastic opening tool in the center of the seam. Work around the edges to pry the end caps off completely.

  • Due to interior clips holding the end caps in place, use caution when applying force.

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Image 1/3: You may want to only take the tabs half way off to avoid re-gluing when reassembling. Image 2/3: Use a screwdriver to remove the three T6, 7.0 mm screws under each rubber tab. Image 3/3: Because the screws are a different length, set the screws aside.
  • Turn the Jambox upside down. Peel the indicated rubber tabs off, using a plastic opening tool if necessary.

  • You may want to only take the tabs half way off to avoid re-gluing when reassembling.

  • Use a screwdriver to remove the three T6, 7.0 mm screws under each rubber tab.

  • Because the screws are a different length, set the screws aside.

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Image 1/3: Unscrew indicated T6 9.7 mm screws. Image 2/3: Flip the Jambox so the other end cap is facing up. The USB cable is on this side (metal grounding clip, indicated in orange). Repeat the above step. Image 3/3: Flip the Jambox so the other end cap is facing up. The USB cable is on this side (metal grounding clip, indicated in orange). Repeat the above step.
  • With the Jawbone logo facing towards you and with correct orientation, place the Jambox with the left end cap facing upward.

  • Unscrew indicated T6 9.7 mm screws.

  • Flip the Jambox so the other end cap is facing up. The USB cable is on this side (metal grounding clip, indicated in orange). Repeat the above step.

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Image 1/1: Pull the bottom up. This may take a bit of force as the bottom is glued to device.
  • Pry up the bottom panel by lifting from the device.

  • Pull the bottom up. This may take a bit of force as the bottom is glued to device.

  • Once removed, the battery will now be visible.

No glue on mine. Only two clips on each side (that you can see clearly in step 3 picture).

Do not use force or you will break those clips.

Jay - Reply

Image 1/2: Unscrew the eight indicated T6 9.8 mm screws. Remove metal grounding plates. Image 2/2: Unscrew the eight indicated T6 9.8 mm screws. Remove metal grounding plates.
  • Before unscrewing, take a picture of the top view. That way, when you're reassembling the device, you'll know the orientation of the metal grounding plates.

  • Unscrew the eight indicated T6 9.8 mm screws. Remove metal grounding plates.

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Image 1/1:
  • Once all eight screws are removed, pry the sides of the Jambox to lift the body from it's shell.

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Image 1/1: Once the screws are removed, lift up the small plastic plate, revealing the auxiliary board underneath.
  • With the battery facing forward, remove the three indicated T6 9.5 mm screws.

  • Once the screws are removed, lift up the small plastic plate, revealing the auxiliary board underneath.

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Image 1/2: Carefully lift the circuit board up and off to the side. Image 2/2: Carefully lift the circuit board up and off to the side.
  • Remove the indicated T6, 7.4mm screw holding the auxiliary board in place.

  • Carefully lift the circuit board up and off to the side.

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Image 1/1:
  • Pull on the red and black cables under the auxiliary board to disconnect the battery.

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Image 1/2: Place a new battery in the old battery’s place. Reverse these steps to connect the new battery. Image 2/2: When plugging in the new battery, ensure the red and black wires are separated around pegs so they are not pinched when the auxiliary board is replaced.
  • The battery is connected to the Jambox by double stick tape. Use your finger to pry out the battery.

  • Place a new battery in the old battery’s place. Reverse these steps to connect the new battery.

  • When plugging in the new battery, ensure the red and black wires are separated around pegs so they are not pinched when the auxiliary board is replaced.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

15 other people completed this guide.

Abby Cybula

Member since: 04/01/2015

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Cal Poly, Team 24-5, Lancaster Spring 2015 Member of Cal Poly, Team 24-5, Lancaster Spring 2015

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12 Comments

Where do I buy the battery.

Kevin Foti - Reply

да где аккумулятор купить то?

speedlexx - Reply

на рынке покупаются стандартные 18650 и меняются на старые акку из колонки. что б пошла зарядка нужно дать больше ток.

цена вопроса ~ 1200₽ с работой

Max -

Where do I go to purchase a battery?

Edward Brown - Reply

http://www.ebay.com/itm/JAWBONE-Big-JAMB... Here is someone who made and sell the battery for Jambox and Big Jambox, i hope this could be helpful

leandro - Reply

I have been a tech for over 40 years. You did an outstanding job with description and great photos. Tech's are not know for this.

Harbhajan Khalsa - Reply

This looks like a great guide. However, I've had this speaker less than a year and my battery should not be needing replacement. It won't hold a charge and I've tried all the other troubleshooting ideas except taking it apart, unconnecting and then connecting again.

John M - Reply

Hey John...me too! I called their customer service and because my Jambox is just over 1 year old they said there was nothing they could do. They suggested I buy a new one!

I tried their suggestions: https://jawbone.com/support/articles/000...

No luck...it works fine if plugged in, but has to stay that way.

let us know if you find any answers! Thanks!

deb -

Here's what worked for me.

1) I followed all of the instructions above

2) I simply unplugged the battery,

3) plugged in the electrical charger cord

4) powered on the Jambox. it worked just fine

5) powered it off,

6) plugged the battery back in (white and red wires) and let it charge

7) put the jambox back together

Aaron McLean - Reply

I put out battery from device, bought 3 standard battery 18650 for laptop and changed with old.

You should give more than 12v to start charging.

All costs less 20$.

Max - Reply

Does anyone know what type of screwdriver to use for the screws under the rubber circles?

ceciseggie - Reply

Was Hoping to Find this Process for JawBone Original -

I have two of these now maybe 5 yrs old - and both need new batteries.

But from what I see here - Looks like it'll be battle of Discovery -

Then figure out where to get the batteries.

In the meantime I received new Pelican 1050 case to keep them in

along with cords, etc. Perfect fit - bullet proof protection,

and playing music, just pop open the lid,, sounds great.

Philscbx - Reply

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