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Repair information, service manuals, and troubleshooting help for refrigerators manufactured by KitchenAid.

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Kitchen aid side by side fridge not cool

Have a side by side kitchen aid fridge KRSC503ESS01. Just got it a month ago. The freezer is ice cold but just noticed last just that the fridge side is room temperature up high and just cool near the bottom of the unit.

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Hi @eb008 ,

If you only got it a month ago from new, don't hesitate, get it fixed under warranty.

Consult the manufacturer's warranty statement that should have come with the fridge as to what to do to make a claim for a manufacturer's warranty repair or replacement

You don't want to void the manufacturer's warranty by opening up areas of the fridge that the manufacturer has deemed as non user reparable or similar.

Just my $0.02 ;-)

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Amen to that.

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Chosen Solution

Cause 1

Damper Control Assembly

The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won’t let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.

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