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This is the HP Photosmart Premium e-All-in-One Printer. Model Number: C310a. Product Number: CN504A.

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Print is always too high on page

If I send a job to the printer it always prints too high on the page loosing the top 4mm approx

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Hi @michaelnm ,

Not quite sure re your printer as it isn’t mentioned in the user guide but check either the printer’s control panel under setup > tools or similar or perhaps in the printer properties menu in the computer whether there is an option to “align the printer” at all.

Most printers have an print alignment test option.

If it has this option see if it resolves the problem for you.

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1 Comment:

Thank you - I should try the easy options before taking the printer to pieces!

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Michael will be eternally grateful.
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