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Model number NV370. Stands 27 inches tall and features Shark’s never loses suction technology and swivel steering.

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Why is my brush roll and indicator not working?

My indicator light stays off and the brush roll doesn't function. I removed the roll and disassembled it. No blockages, everything clean, wires are good, position switch working properly. Performed wiring checks, beyond possible high resistance through the circuit board no issues noted. Can find no information on how much voltage should be being supplied to the brush roll. Or what proper resistance readings should be. Checked voltage at where the brush roll connects to the base. Vacuum on 7V with or without pressing the latch switch to imitate the bottom being connected unsure what proper voltage should be.

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2 Answers

Hi there ,

I recommend calling the manufacturer for support as they have their engineers who designed them and who can help you on the phone line

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If your Shark Navigator Lift-Away Pro vacuum’s floor roller no longer spins, see the Shark Navigator Lift-Away Pro Floor Roller is Not Spinning problem page for possible causes and solutions.

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devstamant will be eternally grateful.
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