Camera takes pic but scrambled and gray rectangles get recorded
Can it be repaired? Does encryption cause this? What can I do?
Is this a good question?
Score
0
493336
2 Answers
Rep: 10k
15
29
4
encryption essentially locks a program to a cypher, and without that algorithm, a device cant read it. usually the algorythm is linked to a password, and thats the extent of it. Encryption should not cause this.
I havent expressly encountered this issue, though as a Samsung Warranty Technician, my first step would be to factory reset it to remove any third party software that could potentially be causing this. then continue by testing to see if it is JUST the rear camera, or if the front facing camera does this as well. If only one camera does this, then replacing that camera likely fixes the issue.
If both cameras do it, then you are likely looking at something more foul. board level replacements. without extensive soldering practice, you will need to do a full Logic Board replacement.
Was this answer helpful?
Score
0
I replaced the phone and am still getting garbage for pictures. No one at the Verizon store knows what's going on either.
The phone is new but I'm using the same old Sim card.
can you perhaps upload the video to an online source and link it to us?
I solved my camera problem! In Gallery ''Settings", I had checked the "SYNC via WI-FI only" box. Well that was just fine when I had Wi-Fi in the house but I had to cut Comcast internet months ago because it was way too expensive! By UN-checking it everything started syncing and returned to normal by using Verizon internet only...
Hope this helps someone besides me!
G e n o..............!
Was this answer helpful?
Score
0
