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Hybrid laptop/tablet manufactured by Microsoft. Released October 2015. Model 1703.

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some keys on keybaord wont work

yeah, some of my keys on my laptop wont work e.g. 9, m, =, d, etc. i havent spilled anything and i tried checking for dust, crumbs and tried to rotate it on a 45 degree angle and tap to see anything would come out. i havent tried any softwares or anything to fix it. anyway to fix it?


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Same here...I thought I got Windex on base when wiping the keyboard down, but none of the keys are came back a couple of hours later a using a drying (figure at least one would come back). Ones out are S, D, U, O, 8, 9 , [, ], -, =, N, M and others. Using a USB keyboard to type this. I checked Windows updates and I haven't seen anything recent.


I had the exact same issue. Surface Book had to be replaced (it was the first of now three replacements


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1 Answer

Try unplugging the the keyboard than cleaning the connectors and plugging it back in.

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