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Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

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iPhone died and will not charge or come back on.

Good Afternoon All My Sons iPhone 7 Plus died and now it will not come back on or charge. Purchased new Apple charger, have left to charge overnight and still nothing, also tried holding power button and volume buttons no luck, not even recognized when plugged into the computer. Please Help TIA

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Are you using an appropriate 12W or greater charger?

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Yes I am using the original charger

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1 Answer

If you have a warranty and are near an Apple store, I'd get the battery replaced. I have had a very large number of iPhone 7 and 7 plus's need their batteries replaced lately. If you are comfortable opening the phone, I'd unplug the battery connector and plus it back in. I've had this fix he issue before.

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Afternoon Brian thank you for the info. The nearest store, however, is over 8 hours away but I will try your suggestion. Thank you

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Laura Lloyd will be eternally grateful.
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