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Device repair and troubleshooting help for the E1-571 model of Acer Aspire laptop computers.

27 Questions View all

Black screen startup problem

Hi, can anyone help me with this problem? After a long period of time of no use i wanted to use my laptop and after i reinstalled the OS, when i turn it on, before the BIOS , it comes with approx. 30 secs of black screen, i had changed the RAM and the HDD with an SSD and the only change was a few secs o black screen . I don't know what to do!

Please help me! Thanks!

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2 Comments:

Hi Liviu M., had you tried booting with just a single stick of RAM, and how is it?

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Same issue! :(, i tried different RAM sticks form another laptop, someone tell me to update the BIOS, should be this really necessary?

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1 Answer

When reinstalling the OS was everything cleared off the HD? Leaving items behind or doing the upgrade option when installing can still keep data from before.

What OS did you install and is it all up dated?

Did it happen after installing any programs/drivers?

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I have installed WIN 10 , and I have erased everything from the drive , but i didn't do all the OS updates, i will check and see if this solution worked. Ty!

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Liviu M. will be eternally grateful.
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