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2.0GHz, 2.3GHz, or 2.6GHz quad-core Intel Core i7 processor (Turbo Boost up to 3.8GHz) with 6MB shared L3 cache.

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MacBook Pro sent in for service and they found a logic board problem?

Hi guys!

So I sent in my MacBook Pro 15" Retina late 2013 with the 2.6GHz i7, 16GB RAM and a 1TB SSD ( just in case that makes any difference) through an AASP to get the display replaced for delamination. I did also ask them to check it as it has been heating up significantly for a few years, just whether they could reapply the thermal paste etc.

So today I got a call and they said that one of the sensors has failed on the MLB and that it will need the whole board to be replaced. I'm wondering whether this is something someone else has experienced before? I was thinking of getting a new MBP soon but this will completely set me back as I wouldn't feel happy selling it if it had a defect.

Thanks for any responses!

James

Answered! View the answer I have this problem too

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1 Answer

Chosen Solution

Are you aware of Apple's "Flat Rate Repair Service"? If it has not had liquid damage or impact damage, Apple will repair any and all issues for a flat rate of $357. This includes shipping and tax. Call 1-800- MYAPPLE with your serial number and a credit card and they will have a Fed Ex overnight shipping box on your doorstep first thing in the morning. Total time is four working days.

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Do you know if this is available in the UK?

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No I don't. Try these #'s:

United Kingdom

0800 107 6285

Accessibility and assistive technology

0800 048 0754

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Thanks, looks like it's not which is a bummer. I think I'm just gonna have to pay out the £560 which is an absolute bummer :( Ahh well, money comes and goes

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For that kind of money, I'd pay the extra shipping to the USA. Call Apple back and get a senior advisor, That's just to much money and wrong. Apple's repair should not be that different in the US vs the UK. If so you need to push for the UK agents be expelled!

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James Mitchell will be eternally grateful.
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