Skip to main content

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

2264 Questions View all

Home button disabled after battery replacement

My home button disabled after a battery replacement, with the error message "Unable to activate Touch ID" displayed. The phone functions after entering the passcode, however home button still disabled.

Please help me to help you come up with the fix.

Thanks, Chris

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

It's possible that the Home Button connector is improperly seated or you may have damaged the Home Button flex or its connector while replacing the battery. You should read through this guide to double check your work.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Christopher Innes will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 138