Fix Your Stuff Community Store

Hewlett-Packard began manufacturing personal laptop computers in 1993.

3321 Questions View all

Options

I need pc help

So I’m trying to factory reset my hp laptop whilst doing so to do a hard reset to wipe back to factory it gets up to 88% complete doesn’t go any higher and says “there was a problem resetting your PC. No changes were made.” Help I want to factory reset my computer

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0

15 Comments:

What is your laptop model number?

by

Model number is 5-r011dx

by

What OS do you want on it? 8 or 10?

by

Preferably 10

by

do you have a spare flash drive?

by

Show 10 more comments

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

Use Rufus for the USB drive and format your system drive beforehand

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

chris will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 96