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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

Rear camera not working

The rear camera doesn't work. when I open the camera app with the rear camera the screen stays black.

Front camera works fine.

Flash works fine.

I have restored it to factory settings. The software is up to date.

I don't know what else to do.

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1 Answer

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You may have a defective camera. Check out this guide to see if you are comfortable with replacing it yourself. It's not a difficult repair and you can get parts and the necessary tools as a kit right here on iFixit.

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2 Comments:

i have replaced it with the camera of another iphone 6 that does work and doesn't work in my phone

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It's likely then that the problem is on the logic board. Was the phone dropped or repaired or came into contact with water prior to the failure?

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wittyahole - will be eternally grateful.
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