Logic board problem please help
I updated my Iphone to the most recent update and noticed it was very slow and my calls, earphone jack and camera app wasn’t working. So I tried to restart my phone however it was just stuck on the Apple logo. I then tried to restart it through my Mac book I did work but it took 4-5 hours to come back on.
The next day my phone switched off completely. I rang Apple care and my phone was still at the Apple logo. So she booked me in with the Genius’ at the Apple store.
The genius guy took a look at my phone and said I had many panic logs so there is a problem with my logic board and because I was in warranty was happy to ‘repair’ however upon taking off my screen protector he noticed a small crack on the bottom left corner of my phone and explained that he couldn’t ‘repair’ it without playing £169 to repair the screen to guarantee their work. (Understood) however I wasn’t happy to pay that price. Anyway to cut a long story short I have had a three week case open with Apple care with this problem. And I have now found out (reading many articles and speaking to an ex Apple Genius) that a logic board on an IPhone 7 Plus cannot be repaired. Therefore the phone has to be replaced.
So I don’t understand what the £169 I would have to pay would be for?
Also are crash logs a genuine way to detect a logic board failure or are they just BS’ing me?
Has anyone has this problem? Or is there anyway to fix this problem by myself?? The phone is just a year and two weeks old. (Still in warranty because I reported problem while in warranty)
(Screen is working fine. It’s a hairline crack in the bottom left corner. Earphone jack, Siri, no sound with recordings on social media apps. Camera app and phone calls are not working)
Is this a good question?