How to repair a touchless garbage lid?

Recently my parents’ itouchless garbage lid stopped opening automatically and I was wondering if there might be a possible fix for this. I tried to find videos online but didn’t have luck. Basically it seems the sensor works but the lid won’t open; it makes a noise like it’s trying but can’t . I suspect it’s the motor but not sure how to fix this easily.

I’d rather fix it than them having to buy a new one.

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It was me who changed it. Sorry! I'll Stop editing it.

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that's okay i just really confused and thought it was my autocorrect

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Has this thing got a brand name and model number?

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It's called an Itouchless garbage can not sure what the model number is.

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i checked the 'parts' section of their website and i think it's the IT13MX model. They don't have very many models it seems

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Sounds like the sensor may have gone out. Here's a replacement lid for it:

http://www.itouchless.com/sensor-lid-cov...

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