Rep: 49
2
1
I have done everything possible( cleaned the rollers, reset the printer, checked to ensure that there isn’t any objects stuck in it) but it just keeps saying “ clear paper jam” every time I try to print something. I’m going cookoo
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Rep: 55
2
Reset the printer. that worked for my HP 6968 printer. remove the power cord from the back of the printer while its still turned on & idle. i kept it unplugged for about a minute or two and the paper jammed error was gone. just to be sure i restarted my laptop and wifi too.
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Rep: 97
3
I just couldnt get the fake paper jam error resolved…went back to reset factory default which solved it.
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How did you do the factory reset? I can't figure out how to fix this exact problem.
where is the Color Laser Jet Pro MFP M477fnw factory reset button
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How do I remove the paper feeder to get to the paper jam?
by rochard charpentier