Released September 25, 2015. Model A1688/A1633. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

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Phone wont charge after water damage. How do I recover photos?

Hi,

My wife dropped her iphone 6s in the ocean last week. We dropped into a bag of rice for 24 hours. It started right back up and charged fine for a bit while we tried to transfer photos of our newborn. The only other symptom was that the back camera wouldnt work.

Then after about 15-30 minutes, the phone stopped charging and the cables wouldnt charge it. We tried multiple cables but no success. We even tried the Apple Store but they couldnt get it to work.

So now we are stuck with an iphone with precious photos but no way to charge it. There's got to be a way to recover the photos in a DIY manner right? Since its a work phone we cannot leave it with anyone else.

Now, this is a work phone so we can easily get a replacement but what we cant replace are those newborn photos that arent backed up in icloud unfortunately.

Thanks!

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4 Answers

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Unfortunately, the "Rice" trick is mostly a myth. It does nothing but give you a false since that you are doing something to help your phone.

The damage from water is inside your phone, on the logic board and passing current through it will short out components. The good news is if you can open the phone, disconnect the battery, remove the LCD and Logic board and properly clean it as soon as possible. The shorted components can be replaced (In most cases) getting your phone working again.

There are shields covering about 70 - 80% of the components on the logic board that need to be removed, then give the board a proper ultrasonic cleaning with an electrical parts cleaner. Then give it an alcohol bath in IPA of over 95% (I use 99%). Then you can have the board tested to see which parts were damaged and need replaced.

Time is not on your side due to corrosion...you need to get the board out and properly cleaned ASAP.

Even though the phone can sometimes be fixed, there is no guarantee that it will stay fixed as the damage from water and corrosion tends to start a chain reaction for other damage down the road.

There are several places you can send your phone to that will do this service for you for DATA recovery.

Start by searching for a "Micro-Soldering" Iphone repair near you if you can find one. If you can't, there are several here on Ifixit that offer mail in services like myself, but would have to part with your phone for a week or so to have this done.

Do not attempt to charge it, change charging port or battery or apply power to the phone until you have had it properly cleaned as you could inadvertently cause more damage to the Logic board.

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the only way would be to replace the charging port.. if that does not work, then nothing will.

Sorry.

if you still have power on the phone and its working properly all you can do is to send the pictures to yourself on email / messenger.

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there are external battery chargers, so long as you have the funds, and the ability to remove your battery alone.

Replacing the charging port may help if you have a board that is still functional.

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oh yeah... that is true.. but if the whole phone is dead its good bye to the pictures unfortunately.

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and unfortunately @vitoscaletta is touching on the more common issue. board failures are too common.

My personal suggestion, is get it in to a Cell Phone Repair shop as soon as possible to have them run a corrosion clean out.

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This is just a suggestion,since the same happened with me, did you try shutting down the phone and the charging it?

My redmi note 3 fell in the pool and now it only charges when the phone is powered off.....doesn't make a lot of sense though.

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