This is the HP Photosmart Premium e-All-in-One Printer. Model Number: C310a. Product Number: CN504A.

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Paper jam error message

I was printing with a HP deskjet F340 All-in-One when I got the message "Paper jam". There was never a paper jam. During my troubleshooting a disconnected that printer and connected the HP Photosmart Premium C310 printer and ran a test page and it worked well. The print was not good, maybe because the ink was old, so I thought I would print another test page and I got the message "Paper jam".

What do I do now?

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Black Friday
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Most Helpful Answer

Hi Elizabeth,

Check out this resource regarding paper jams on your particular printer, and see if it fixes your problem!

- Jasen

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Elizabeth Oleson will be eternally grateful.
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