The HP Pavilion dv9000 series was introduced in 2006.

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biometric scanner not working

i have a fingerprint reader on my computer, and i have loved it up until now. i have downloaded the latest drivers and it still doesn't work correctly. it will light up when you run your finger over it but it want fill in your data??? any suggestions???????????

Answered! View the answer I have this problem too

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The first thing I'd do is to uninstall the biometric scanner. Restart the OS twice. (What OS are you using?) after that I would reinstall the reader on a different USB port to make sure that you have the new drivers as well as the software required by your reader. Should this still not work, I believe you might just have to get a new one. Just my 2 cents, good luck.

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