An affordable Windows phone by Nokia, released April 2013.

95 Questions View all

My Phone fail to boot. I am having Blue screen with a cartoon head on

Why is my phone failing to boot? I have tried resetting it several times but to no avail. Can someone help out?

Answered! View the answer I have this problem too

Is this a good question?

Score 0


What does the head look like?


Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

1 Answer

Chosen Solution

@ben247 if you mean something like :( on a blue screen, try a hard reset first. This will delete all your data.

Turn the phone off.

Press and hold the power button or press and hold the volume down button and connect the charger.

Whit the exclamation mark on the screen press this sequence of keys:

-> Volume Up.

-> Volume Down.

-> Power button.

-> Volume Down.

If that does not work, you do want to follow this video

Was this answer helpful?

Score 3
Add a comment

Add your answer

Addy Ben will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 47