The Xbox One Model 1698 Wireless Controller was released by Microsoft in 2015 alongside Model 1697. It has more features than a basic controller, such as, removable thumbsticks and metal D-Pad buttons. The controller is primarily designed for use on a console, but it can also be used as a PC controller.

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Why does my controller not connect/How do I connect my controller?

My controller is not connecting to the Xbox despite holding the home button.

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There are several reasons your controller might not be connecting to your Xbox One. Usually, the controller won’t connect if the batteries are low or completely drained. If replacing the batteries has no effect, refer to the Xbox One Wireless Controller Troubleshooting Guide for more solutions to your problem.

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