Released September 2016. Identified by Model No. SM-G610

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dropped into water?

My Samsung J7 Prime dropped into cold water ?

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can someone help me how to recover it ?

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Chosen Solution

Hi,

As you know liquids and electronics and electricity are not a good mix.

The liquid causes corrosion and provides circuit paths for the electricity which were not in the phone's operating design and could damage the components. The corrosion process starts immediately and continues until it has been cleaned properly

First do not turn on your phone and then you need to remove the battery as soon as possible from the phone to minimize further damage.''

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 90%+ to remove all traces of corrosion and water. Do not use "rubbing alcohol" as in some cases this is only 70% and is not as effective. If you do check the label to verify the amount

Here is a link that in general, describes the process.

Electronics Water Damage

As always with electronics, especially surface mounted PCBs be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board.

Hopefully after you have done all this the phone might possibly work correctly again.

Here is a link to a video that shows how to dis-assemble your phone, which may be of some help.

If this process seems too daunting, take your phone to a reputable, professional mobile phone repair service experienced in water damage repair and ask for a quote for a repair.

If you decide to do this, do it sooner than later.

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Hi...I'm Philo.I'm from Fiji and I'm looking for solutions to my J5 prime phone which fell into the sea. DOES anyone have any solution?

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Hi @ Litia Tikinitabua,

You may be very lucky to retrieve the phone after it has been subjected to immersion in sea water. The salt in the water is very corrosive to electronics.

You can only try to repair it or get it professionally repaired and hope that it works.

Follow the direction in the Chosen Solution above. Here's a link to a video that shows how to replace the screen in your phone. It is useful as it shows how to open the phone to gain access to the internal components.

I strongly recommend that you contact a reputable, professional mobile phone repair service experienced in water damage repair. They should have the equipment, such as an ultra sonic bath which has the best chance to save your phone. Do it soon ;-)

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I disassembled phone, left it that way for three hours. Dried off parts with tissue. Put in a container of rice and made sure lid was on tight. It was in the rice for 8 hours. I put the phone back together. Now the phone works fine. No issues.

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I just assembled the phone after I dropped it in the toilet. Luckily it was just water. And then I put it in rice overnight and everything works fine except the home button. Does anybody have any suggestions about the home button? Will it work eventually or do I need to get some contact cleaner or rubbing alcohol or what? Please help.

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Hi @jgrey229 ,

You'll have to open it up and clean it properly with Isopropyl Alcohol 90%+ as described above in the Chosen Solution

This may be of interest.

Don't Put Your Device in Rice. Here's Why

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hullo

I am in the highlands of a province in fiji and i need assistance.

My J7Pro fell into cold water and how can i save it... Plis anyone??

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Hi @laibavia ,

The answer is in the Chosen Solution above

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My brother his mobil phone is samsung galaxy j 7 prime his mobil has been wet while his phone was not turn off after a little time her phone was off and could not restart and could not charge what he can do to fix the issues can anyone advice me

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