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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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My iPhone reset and Is acting like a factory reset. I cant do anything

I reset my iPhone 5s every so often because my memory slows it down.

But now I am stuck! It is acting like a factory reset. I've tried resetting (power and home button) several times and it just loads the sim unlock passcode screen, then I unlock the iPhone, then the 'Hello' in multiple languages screen (lock screen) and the most I can do is connect to WiFi. But my WiFi does not work.

I've copied the password for my WiFi letter by letter and all of my familys devices and other devices connect perfectly. I've tried the emergency call option (I set it up with my details) and the second I hit call - The call fails!

My data is still on the phone but I can't connect to WiFi at all because the password is incorrect even though I've checked it is not.

I mainly need my phone for important events and emergencies which happens alot. My friend said this happened to her and I have to keep trying my WiFi but that doesn't work and my sister agrees this has happened to her but she has forgotten how to fix it.

If anyone can please help I would really appreciate it!

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Have you ever connected your phone to a PC or Mac with iTunes?

If you have reconnect to that system to see if you can get into it that way to recover your stuff.

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I would try activating the device through iTunes with a computer. That should get the phone activated and working. If the phone activates I would then check to see if the wifi works then. If it doesn't it might be a modem or antenna issue.

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Meg Spencer will be eternally grateful.
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