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A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

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Cannot start my ps4

It just keeps sayin connect dualshock 4 using the USB cable and USB cannot connect

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No it's telling me to do an update and I did it on my laptop with my USB stick and put it into the PlayStation and still nothing happened it won't leave the black error screen

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Hi @moniquecannon

Did you experience any issues before, or done any system updates?

it could also be a hard drive error

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If you have no other option, performing an initialization will most likely fix the problem, but you will lose all of your data and the problem may come up again when you power the console down.

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Also, if your USB cable is not working, you may need either a new controller or USB cable.

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