Samsung's flagship phone, the Galaxy S8. Released in April 2017.

86 Questions View all

Why is my phone not turning on?

So, I basically pressed the software update on my phone from Samsung, my phone is sprint by the way and I pressed install now, so it restarted I guess, but now it just stays on this screen I tried all methods and none work. The screen just says the serial number, information about the phone, Samsung Galaxy S8 and android. It does go to Download mode and Upload mode, but nothing else is working. Can somebody please help me. Thank You.

Block Image

Answered! View the answer I have this problem too

Is this a good question?

Score 0


What did the samsung service said, what was the cause of this odd behavior?


Add a comment

2 Answers

Chosen Solution

Contact Samsung for a replacement. Phone should still be in warranty.

Was this answer helpful?

Score 2


They will refuse to repair if the fault is due to the user activity.


Add a comment
Most Helpful Answer

I have one such an example, where battery has been discharged and the phone does not want to start, here is how to replace the dead battery:

Samsung Galaxy S8 Plus Battery Replacement

Was this answer helpful?

Score 4
Add a comment

Add your answer

Massimo Qasemi will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 6

All Time: 115