Fix Your Stuff Community Store

Microsoft's third-generation Xbox game console, released November 22, 2013.

727 Questions View all

Options

Why is it not reading my xbox one disc?

I bought this Xbox off of Ebay, and there weren't any warnings in the description of any problems. Unfortunately, i ran into one. I recently bought a brand new Battlefield 1 game, and I tried to play it. It didnt work. I ejected it and inserted it again to listen to it. The disc drive starts, then stops, for about 4 times until it gives up . I experimented with a xbox 360 disc, and the disc drive has no problem reading it and playing it. I tried this with four other 360 games and other xbox one games, and the same results occured. Any help?

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
2 Comments

Ok thanks. Just to know, what would be the correct way to replace the optical drive? Can i just swap out the old one?

by

looks like this guide Xbox One Optical Drive Replacement should work for you

by

Add a comment

3 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

When you say you tried it on 4 other 360 games, and other Xbox One games and got the same result do you mean they worked or didn't work like the Battlefield disk?

If Battlefield 1 is the only one that's not working I'd say it's got to be a disk problem and you should try and return it/exchange it. I've had a game disk and DVD get scratched up and my Xbox One just spins and tries to play it but can't.

Was this answer helpful?

Yes No
Score 1

1 Comment:

No, the other xbox one games didnt work either. I tried them on a friends console and they worked fine

by

Add a comment

Options

@jtuck52 use your buyer protection from Ebay to return your Xbox. It will not get better and most likely will get worse. Somebody tried to poke you in the eye. Most likely issue here is a failed optical drive. Best person to ask would be @tronicsfix the console guru

Was this answer helpful?

Yes No
Score 1

1 Comment:

Yes, send it back for a refund on Ebay. It's most likely a laser issue. Many times they will get to where they read some discs but not all of them.

by

Add a comment

Options

Try This:

https://support.xbox.com/en-US/xbox-one/...

If that doesn't work, you may have to replace the disc drive or reinstall the firmware.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

James Tucker will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 4

All Time: 7,931