Introduction

Stuck disk? Having trouble installing that new game, or loading up your Blu-ray copy of Con Air? Follow this guide to replace a broken optical drive in your Xbox One.

Video Overview

To open your Xbox, you're going to have to cut or peel up this tamper-evident tape. This will probably void your warranty. Have fun!
  • To open your Xbox, you're going to have to cut or peel up this tamper-evident tape. This will probably void your warranty. Have fun!

In the United States the Magnuson-Moss Warranty Act of 1975 is a Federal Law that states that stickers and clauses are illegal. It says you can open your electronics without voiding the warranty, regardless of what language of that warranty says.

Dustin D'Amour - Reply

Use a plastic opening tool to pry up and remove the plastic vent that surrounds the side USB port. The vent is fairly flexible, and held in place with weak plastic clips—start prying from the back and peel it out.
  • Use a plastic opening tool to pry up and remove the plastic vent that surrounds the side USB port.

  • The vent is fairly flexible, and held in place with weak plastic clips—start prying from the back and peel it out.

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There is a small plastic tab that reinforces the front corner of the Xbox. Slide the tab straight back and remove it.
  • There is a small plastic tab that reinforces the front corner of the Xbox.

  • Slide the tab straight back and remove it.

Do u sell that plastic tag I need it

Brandon - Reply

Here is What's Stated in Step-3 : (There is a small plastic tab that reinforces the front corner of the Xbox.) Actually, the "Tab" is NOT SMALL at all. See the Picture: The "TAB" is the Piece that this Person has their Thumb on, is the Tab that you NEED TO SLIDE TOWARDS THE "REAR" of the Unit. You will be able to tell How this Large Tab Holds the Top and the Bottom Case Covers together. Take Note how to Replace this tab back where it Belongs, when you are putting the Case Covers back together. Hope that this comment will help you. 6-29-2017

B.L. Spence - Reply

Insert the flat end of a spudger between the upper and lower case where they meet at the rear of the side vent opening. There is a strong plastic clip connecting the two case halves (the first of many), so you'll need to use quite a bit of force.
  • Insert the flat end of a spudger between the upper and lower case where they meet at the rear of the side vent opening.

  • There is a strong plastic clip connecting the two case halves (the first of many), so you'll need to use quite a bit of force.

  • Leave the spudger in place until you open the case completely. The clips are very springy and may cause the case to snap shut while you're working.

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The interface between the upper and lower cases is secured by several clips along the rear and remaining side of the Xbox. Insert a plastic opening tool between the upper and lower case to separate the clip over the rear vent.
  • The interface between the upper and lower cases is secured by several clips along the rear and remaining side of the Xbox.

  • Insert a plastic opening tool between the upper and lower case to separate the clip over the rear vent.

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Keep moving along the rear of the Xbox, prying up clips. Make sure the spudger stays in its blocking position—even if the case opens up enough for the spudger to fall out, the remaining clips are springy and may pull the case completely shut. Keep the spudger in the gap to protect your progress.
  • Keep moving along the rear of the Xbox, prying up clips.

  • Make sure the spudger stays in its blocking position—even if the case opens up enough for the spudger to fall out, the remaining clips are springy and may pull the case completely shut. Keep the spudger in the gap to protect your progress.

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Keep popping clips. It may help to slide the plastic opening tool across the clips. By the time you get to the far edge of the rear case, the top case should be ready to come off. If not, run your plastic opening tool around the corner and pop the clips along the side without the USB port.
  • Keep popping clips. It may help to slide the plastic opening tool across the clips.

  • By the time you get to the far edge of the rear case, the top case should be ready to come off. If not, run your plastic opening tool around the corner and pop the clips along the side without the USB port.

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Starting with the spudger you left in the crack, pry the upper case up to free the last few clips. Use a plastic opening tool to pop any straggler clips that weren't freed. Do not try to remove the upper case yet, as it is still connected by the front panel button cable.
  • Starting with the spudger you left in the crack, pry the upper case up to free the last few clips.

  • Use a plastic opening tool to pop any straggler clips that weren't freed.

  • Do not try to remove the upper case yet, as it is still connected by the front panel button cable.

  • Lift the upper case slightly and shift it to give access to the front panel board.

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Deck the Halls
With tools and Fix Kits
The front button cable has a unique ZIF connector—pay attention to the next few steps to safely disconnect it. Use tweezers to lift the plastic retaining loop over the connector on the board. Use the tip of a spudger to push the connector's locking tab toward the cable to unlatch it.
  • The front button cable has a unique ZIF connector—pay attention to the next few steps to safely disconnect it.

  • Use tweezers to lift the plastic retaining loop over the connector on the board.

  • Use the tip of a spudger to push the connector's locking tab toward the cable to unlatch it.

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Use tweezers to pull the cable straight out of the connector on the board. Remove the upper case.
  • Use tweezers to pull the cable straight out of the connector on the board.

  • Remove the upper case.

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The next 4 steps are directions for reassembly. Skip them to continue with disassembly. Use the flat end of a spudger to free the clips securing the front panel to the upper case. Remove the front panel from the rest of the upper case.
  • The next 4 steps are directions for reassembly. Skip them to continue with disassembly.

  • Use the flat end of a spudger to free the clips securing the front panel to the upper case.

  • Remove the front panel from the rest of the upper case.

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Replace the top part of the upper case. Line up the clips and press firmly to re-seat them around the perimeter. Line up the clips and press firmly to re-seat them around the perimeter.
  • Replace the top part of the upper case.

  • Line up the clips and press firmly to re-seat them around the perimeter.

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Support the front panel near the front of the Xbox. Use tweezers to replace the front button cable in its ZIF socket. Use the flat end of a spudger to push the ZIF lock to the left to secure the cable.
  • Support the front panel near the front of the Xbox.

  • Use tweezers to replace the front button cable in its ZIF socket.

  • Use the flat end of a spudger to push the ZIF lock to the left to secure the cable.

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The lower edge of the front panel has plastic hooks that interlock with plastic hooks on the front edge of the lower case. With the front panel at a 45 degree angle, interlock its plastic hooks with those in the lower case. Push the top of the front panel into the Xbox, like closing a mailbox. Press firmly so that the clips securing the front panel to the upper case lock securely.
  • The lower edge of the front panel has plastic hooks that interlock with plastic hooks on the front edge of the lower case.

  • With the front panel at a 45 degree angle, interlock its plastic hooks with those in the lower case.

  • Push the top of the front panel into the Xbox, like closing a mailbox. Press firmly so that the clips securing the front panel to the upper case lock securely.

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Gently pull up on the speaker cable connector to disconnect it from the front panel board. Be careful to pull up on the cable's connector and not the connector on the board. It's pretty flimsy and you might accidentally pull it off the board entirely. Use the flat end of a spudger to disconnect the antenna cable from the front panel board.
  • Gently pull up on the speaker cable connector to disconnect it from the front panel board.

  • Be careful to pull up on the cable's connector and not the connector on the board. It's pretty flimsy and you might accidentally pull it off the board entirely.

  • Use the flat end of a spudger to disconnect the antenna cable from the front panel board.

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Remove the two 9.5 mm T9 Torx screws from the WI-Fi board. Lift the Wi-Fi board straight up from its socket in the upper metal case. Leaving the Wi-Fi board antenna cable in place, move the Wi-Fi board aside, exposing the screw labeled "C3" that was beneath it.
  • Remove the two 9.5 mm T9 Torx screws from the WI-Fi board.

  • Lift the Wi-Fi board straight up from its socket in the upper metal case.

  • Leaving the Wi-Fi board antenna cable in place, move the Wi-Fi board aside, exposing the screw labeled "C3" that was beneath it.

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Remove the eight 65 mm Torx T10 screws from the top of the upper metal case.
  • Remove the eight 65 mm Torx T10 screws from the top of the upper metal case.

Two of the 8 were stripped even before attempting to remove….ugggh

Michael Massaro - Reply

Lift—but do not remove—the upper metal case. The Wi-Fi board interconnect cable connects the upper metal case to the motherboard.
  • Lift—but do not remove—the upper metal case.

    • The Wi-Fi board interconnect cable connects the upper metal case to the motherboard.

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Disconnect the Wi-FI board interconnect cable from the motherboard. Remove the upper metal case.
  • Disconnect the Wi-FI board interconnect cable from the motherboard.

  • Remove the upper metal case.

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Disconnect the optical drive power and SATA data cables from the motherboard. Disconnect the optical drive power and SATA data cables from the motherboard.
  • Disconnect the optical drive power and SATA data cables from the motherboard.

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Remove the optical drive assembly from the Xbox.
  • Remove the optical drive assembly from the Xbox.

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The optical drive tray is held onto the optical drive by two plastic clips. Push the clips outward and then slide the tray off the drive. Push the clips outward and then slide the tray off the drive.
  • The optical drive tray is held onto the optical drive by two plastic clips.

  • Push the clips outward and then slide the tray off the drive.

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Remove the optical drive power and SATA data cables. Remove the optical drive power and SATA data cables.
  • Remove the optical drive power and SATA data cables.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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Andrew Optimus Goldberg

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27 Comments

I torn down my one to attempt to see why it stopped reading disc, i discovered that it wasn't a spinning issue but that the disc popped back out just a bit leading to why it will not spin. Any way of fixing that?

Ryan Ninteau - Reply

there is a black bar that rolls the disc into the tray try cleaning that (you will have to fully open the disc drive)

codycggrimm -

What kind of optical drive should I use?

DZ - Reply

Once replacing the optical drive does one need to flashit/swap pcb boards. Has Microsoft stopped hard coding these.

Rick Mizell - Reply

I would like to know the answer to this as well. My xbox has a terrible time loading discs. If I use the hold method to install the disc it will eventually read it.

shaunwiegert -

Yes, you will still need the swap over the PCB. I have no idea why they didn't cover this in the repair tutorial here...

AngryLemur -

Yes you would need to swap the PCB board from the new one with the old one. This requires you to open both new and old disk drives and unsolder the old and new PCBs and resolder the old one into the new disc drive. The dont tell you that or show that probably for the same reason the dont sell the drive separate from the paired mother board (40 from Ebay for the drive vs 99 + S&H for the drive and board here).

Carl Coate -

Yes you have to swap the pcb boards over for the new drive to work

Paul Atkinson - Reply

I think the issue w/ my one is the pcb board. my little brother put something in and tried taking it out w/ a knife. Therefore, i believe the board is probably faulty. What should I do or is it unfixable now

12667 -

How do you swap the pcb boards to the new drive?

JasonZ - Reply

This whole thing could have been done without trying to remove connects from the mother board. The Wifi board connector could have been removed and put back by using the screws and not trying to pull on the connection to the mother board. Now I have on wire to try and reconnect to the interconnector.

Trent Dellinger - Reply

I am looking for step by step instructions on installing new optical drive in Xbox one, including any parts from the old drive that need to be switched over.

David - Reply

Replaced optical drive in Xbox one, will not read disk. With the recent update the Xbox gives the error code E100 00000703 80910008. After some research it appears the Xbox one is bricked now. The console will not update or perform a factory reset. Is my Xbox One done for good? Can someone help?!?!

Marissa Murley - Reply

You need to put your old drive back in to take the update, the drives are hard coded/matched to the console. Once you've done that you'll need to swap the control PCB from your old drive to the new one and everything will work fine from then on. Of course you could just swap the PCB now and then take the update.

Simon Eller -

What is a PCB and how do I swap that? I just ordered a replacement drive and it had a letter in it saying it needed to be "flashed" with my consoles security key?

Paul Rhoads -

I also need help because after replacing the optical driver with a new one, taking the control PCB from the older one (the new one didn't have the control PCB) but it doesn't read disks.

What can I do to make it work?

Cristian Pellizzari - Reply

Due to the speaker connection being so flimsy, I found it easier/safer to disconnect the speaker from the black plastic speaker holder. Push back the two rear clips with the spudger and the speaker pops off easily.

Also, I'd recommend using a metal pry bar rather than a plastic spudger to pop open the main case. The clips are so strong it permanently deformed my plastic spudger when forcing it in.

Kurt Johansen - Reply

Xbox one DVD drive model numbers

asik Bieber - Reply

so if i have OEM replacemen part can i just putt it in and it works or do i have still pair them if my replacement part and original is same

Jesse Lyytikäinen - Reply

You guys nay take in consideration get the EXACT SAME model of your optical disk reader or else it'll throw back an error.. You either get the exact same model or take the trouble of replacing the PBC boards inside those disk to prevent error (didn't known this before trying myself and found myself stuck with an incompartuble disk reader :(

skait1364 - Reply

Sounds to me like the serial numbers have also been hard coded to the motherboard and/or hard drive. Simply replacing with an "identical" BD drive won't work. The model and firmware may be the same, but the serial number is not. Microslop... Tightwads!!!

omegaman7769 -

Any ideas why or how to solve the problem of the disc not grabing it in? do i have to re-solder anything else?

Seshmaru Darknes - Reply

did you get this problem solved? i have just put everything back together and now the disc only goes in 1/4 of the way and then you can hear/see the belt slip with in the drive. Please help me!

Kray Shivers -

Did you solve this issue? if so how? i have the old board in the new drive and had the xbox all back together went to insert a disc and it went in 1/4 of the way and the the belt started slipping. Please help?!

Kray Shivers -

How do you tell if you have the correct pcb board and mother board are there matching serial numbers or something else

Paul Reyes Arellano - Reply

Awesome write up. My daughter shoved a nickel in the BD-Rom Drive. Followed the steps to get the drive out and pulled the drive apart to retrieve the rogue coin. Had a bit of difficulty with the front panel ribbon cable, it’s a pain to reattach. Anyway, thank you!

benganzel - Reply

Where to buy a new optical drive

Shahnaz Ul Rehman, M.D. - Reply

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