Rep: 838
9
5
3
The screen on this device went black during normal use. After hard reboot, i see the normal boot flash screens (samsung, verizon, android is loading), but after android starts to load, the screen goes dark green, with nothing else on it. I've tried safe boot, and factory reset. Has anyone ever seen this? How to fix?
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Rep: 79
3
its a new phone so could have factory issues, if i where you claim your warranty..
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Rep: 13
1
Well if you dropped it then that may be the issue. But to me this seems like to be a accident and you should get it fixed right away.
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I've been having the same problem and I haven't dropped my phone
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Rep: 169
6
4
I just attempted a screen repair (on an s8 plus) with 2 different OEM screens, in the frame, brand-new. Neither one is getting an image. And neither was the original screen but it was cracked pretty badly. With this "black screen of death" issue, I'm wondering if the S8s have a really sensitive screen component on the motherboard.
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