Fix Your Stuff Community Store

Revamped version of the iPhone 3G with faster processing speeds. Repair of this device is similar to the 3G, and requires simple screwdrivers and prying tools. Model A1303 / 8, 16 or 32 GB capacity / black or white plastic back.

1500 Questions View all

Options

My screen is frozen cannot turn phone on

my iphone screen is frozen i cannot answer the phone or even call out help me please

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score -1
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

If your iPhone 3G S is frozen or not responding, you may want to try to soft or hard reset the unit.

Soft Reset

1. Press and hold Sleep/Wake on the top of the phone until the red slider appears.

2. Drag the slider.

3. Press and hold the Sleep/Wake button until the Apple logo appears.

If a soft reset doesn’t solve your problem, you may have to resort to performing a hard/factory reset.

Hard Reset

Note: These steps will delete the data off the phone, but you can Restore data using your computer.

Press and hold both the Sleep/Wake button and the Home button for about ten seconds. The apple logo will appear and your iPhone 3G S will be reset.

Was this answer helpful?

Yes No
Score 4

4 Comments:

i did the soft reset but when i touch the screen it does not respond

by

Try the hard reset

by

thanks, the hard reset worked why does it freezes up

by

Glad you got it working. Corrupted data might do it. Now hook it up to your computer and restore it and see if it does it again. If so then you need to repair the data on your computer and I would need to know what you're using.

by

Add a comment

Add your answer

lynette boutte will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 2,780