Smart fitness watch via Bluetooth, released in March 2016. Model: FB502SBUL

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My heart monitor stopped working

I have had my Fitbit blaze for about one month. It was a gift. About a week ago the heart monitor indicator stopped working. There is no longer a green light, the heart icon does show up but only with -- beside it. Now I no longer get reports on my sleep or my heart rate. Where can I go to get this problem fixed? Otherwise, the watch is fine. All other areas are working normally.

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I actually had the same issue!! I reset my settings and shut my Fitbit down and turned it back on and it is working fine now!!


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It should be covered under warranty. I would contact the person who gave it to you, tell them it needs to go in for a warranty repair and request a receipt.

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