Rep: 33
1
1
Hi my customer have a cracked screen and home button that stopped functioning, can the home button be replaced using the buttons sold online?? I asked the seller of the button and he said the replacement but the Touch ID will disable. Is this true? Or should I send my customer to Apple?
Is this a good question?
Rep: 6.5k
16
13
11
Better send it to Apple for the moment, because once you use a third party button the iPhone will automatically disable all home button fonctions, iPhone 7 is different from previous generations.
Assistive touch will kick in automatically once it detects a malfunction of the button even with a new home button.
Lets hope with the next iOS update they (Apple) will let us replace this part>
Was this answer helpful?
Ok that's what I thought, Do you know how much apple charge for just the home button repair?
Here you have some prices but dont know for sure :https://support.apple.com/iphone/repair/...
@soros As to your comment about Apple letting us replace this part: not a chance in !&&*, they want to force you to go to them for repairs.
Rep: 383
6
11
Hey Nerdchikk,
Unfortunately, with Apple making it increasingly impossible to do home button repairs, you will not be able to replace the home button whatsoever. Once an iPhone 7 home button breaks, only the Geniuses can install a new one. If you can't figure out a way to get the original to work, you're out of luck.
Was this answer helpful?
Yea the home button is damaged with no way to fix, I will send her to Apple! Thank you
Is this still true or have things changed since June? I have a customer with a cracked home button.
Past 24 Hours: 0
Past 7 Days: 8
Past 30 Days: 8
All Time: 10,937
