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Repair information and guides for the iPhone 6S released by Apple on September 25, 2015. Models: A1688, A1633

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Error 14 after faulty home button repair

Hi,

So I've had my iPhone 6s about a year, the glass on the screen worked loose a few weeks ago, then a couple of days ago, I dropped it and the glass pretty much fell off, with it tearing the flex cable from the original home button between the point where it connects to the longer home button cable, so yesterday I took the phone apart fixed the glass back on and fitted a new home button. (I'm aware of the 'No Touch ID' issue doing this.). When I went to turn it back on, it displayed the iTunes logo and tells me to connect to iTunes to restore my phone, so I did that, then it gets to around 20% and my MacBook freezes up for about 20 seconds, then starts working again with iTunes telling me I've got an unknown error (14). I've tried it about 8 times, with different usb cables, etc. I've also tried deleting and re downloading the update file. Also checked iTunes for updates as I can't seem to uninstall and reinstall it. Nothing seems to be working. Is it a fault with the phone or with iTunes? I've done 5 screen fixes before and never had this issue.

Thanks in advance.

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I don't know if this will apply, but worth a shot.

I had exact same issue after a drop and tried everything I read. Nothing appeared to work at first...

I did try on second computer first and suggest you do in case it is an Itunes problem...but one video I came by

suggested warming up the phone to about 80c and then try the update. It ended up being my NAND IC Chip had a broken solder joint from the drop and a bit of heat helped it make the connection to get the update completed. I ended up reflowing IC first and lasted a few days, then I just pulled it and reballed it...no issues after and since

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