Apple AirPods are wireless headphones released December 2016.

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Has anyone ever received this error?

Has anyone ever received the error for the AirPods with a ! near the left or right pod? Right pod won't work at all.

Update (06/05/2017)

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2 Answers

I have heard of this problem before and also of a solution that works for some. Disconnect the Air pods then press and hold the Bluetooth setup button on the back of the case until the status light flashes amber a few times and then finally flashes white. Make sure it flashes amber before you release the button. After doing so reconnect the Air pods and the problem should be resolved.

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I did this and it did not work. Thank you for responding.

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Check to see if they are under warranty, it may be a faulty set. Stop in at a local apple store if there is one around and they could possibly just replace the set.

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I had a problem with a non-fucntioning right Airpod. It did not show the alert above, it just didn't connect or appear in the Battery widget on my iPhone.

I noticed that replacing the Airpod in its case did not trigger the charging light, so I deduced that the case didn't recognize the Airpod was there. That gave me a possible cause: the metal charging contacts were not touching the airpod when inserted, so the airpod had run out of battery, and the case wasn't charging it.

I was able to bend the contact back into shape with a paper clip (not easy due to the shape of the cae & the strong magnets) but when I was done, the Airpod quicky charged and worked as normal again.

As of this writing, Apple's online support was not able ot figure this out & only offered a replacement right airpod.

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